The following are some of the frequently asked questions in regard to home elevators. In case you have any other question(s), don’t hesitate to give us a call on (214) 763-9060.

How often do elevators need to be inspected?

To ensure safety and comply with standards in Texas or any other state, Elevators need to undergo regular inspection. Inspection can either be routine, periodic or special in cases where an elevator needs repair or modifications.

How much do residential elevators cost?

A home elevator can cost up to $100, 000. The price varies depending with the size, capacity and the required modification. To get an elevator quotation from us, kindly call us on (214) 763-9060.

How reliable are home elevators?

The reliability of a home elevator depends on the quality, installation craftsmanship, maintenance as well as user responsibly.

What are the most quite home elevators?

There are several factor that determine the quietness of a home elevator: design, installation and components used. However, the following types of elevators are quite than others.

  1. Hydraulic elevators with noise reduction customization.
  2. Gear-less traction elevators.

What is the weight limit for home elevators?

Home elevators weight limit vary depending with elevator size, model and installation. Feel free to contact us to inquire on the appropriate weight capacity in line with your needs.

What elevator brands do you carry?

We are a proud authorized distributor of PVE (pneumatic vacuum elevators), Cambridge Elevators, Savaria Elevators, Bruno Connect Elevator, & American Crescent Elevators. We have also partnered with some of the most reputable and trusted brands, including Bruno, Handicare, and National Ramp.

What is the warranty that comes with a new elevator installation?

We offer a one-year labor warranty for all new installations. Manufacturer warranties range from 1-3 years.

How long do elevator installations take?

The length of time it takes to complete an elevator installation or repair project will depend on the type and complexity of the work required. Generally, our technicians can install the elevator in 2-3 days.

Does Ascend offer elevator repair services?

Yes, we repair all types of elevators, from residential to commercial-grade elevators and lifts.

What safety features are included in the elevators installed by Ascend?

To ensure that our elevators are safe and secure, all our elevator installations include emergency stop buttons and load sensors to detect overloading.

We also use only the highest quality parts and materials in our installations to further guarantee your safety.

Can Ascend assist with ADA-compliant elevator installations in Dallas?

Yes, our elevators are compliant with the latest American Disabilities Act (ACT) regulations, from our residential elevators, wheelchair lifts, and stair lifts, to our LULA commercial elevators.

Do you serve customers outside the Dallas-Fort Worth, Texas, area?

Yes. While our main service area is the Dallas-Fort Worth metropolitan area and we are based in Carrollton, Ascend also serves several neighboring cities in Texas.

We extend our premium elevator installation, modernization, and repair services to cities from Waco, TX, north to Oklahoma, and everywhere in between.