17 reviews on
If you are in need of an elevator you can't go wrong with Ascend. Jay and his staff are wonderful to work with.
Ascend’s service tech Alfred was great. He fixed our elevator and spent time explaining what he did and what needs to be updated. I highly recommend Ascend for residential elevator service and repairs. I will definitely use him again.
Ascend residential is a poor excuse for a elevator company it would seem like if your company installs elevators (something that if installed wrong could really hurt someone) that you would apply for permit so after being installed it could be inspected by a professional to make sure that the elevator was safely installed and all the wires for electrical ran in conduit and wired into the breaker box correctly and by a licensed electrician which is not done by this company if you have any doubts about what I’m saying building permits are public record all you have to do is type in a address and if there was a permit applied for it’s on record
Ascend's (PVE) elevators offer amazing form and function. Jay L. of Ascend was informative, and insisted on having all our concerns addressed.
We had a really good experience with Ascend Elevators. The installation was more complicated than expected due to the construction of our house, but they adjusted and got it installed in a smooth and timely manner. Elevator looks and works great.
My hubs and I decided to purchase a home close to my son and his family. We knew that a two story home would present some challenges. I did my research about residential home elevators and contacted Jay Lambert, an aging in place specialist. He came out to measure our space and helped us determine that it was a doable project. Jay was very professional and dependable and upfront about the project details and expenses. He encouraged us to visit the showroom to ride in the floor model which we did. Having a residential elevator in our home has been a game changer! We feel much more confident and assured against falls and our guests love the convenience of accessing the 2nd floor even with their luggage. We were pleased with the results of the work crew!
Jay with Ascend was great to work with on getting the elevator designed and installed. The company is dedicated to customer satisfaction and providing best in service installation and support. This is the company you want to work with for home elevators.
Great Company! Great customer service and very dependable!
They were very professional and did what they said. I would definitely recommend Ascend for your residential needs.